Digi perm not curly?

i got a digital perm on saturday. here's what i had done: [1]solution was put on my dry/unwashed hair %26amp; heated under a dryer. [2]solution was rinsed off and conditioner was applied. [3]conditioner was left in and my hair was rolled and attached to the machine. [4]rollers were taken out and plastic rollers were put in. another solution was put on. [5]some time later that solution was washed out and because i was in a rush after sitting there for 4 hrs my hair was dried and then curled.

my hair looked great then - but i wasn't sure why the curling iron was necessary. i mean, didn't i just get a perm? she said that over the next week the curls would be really tight but would become looser afterwards. unfortunately - i'm not having that problem. i washed my and was left w/ a bad 80's wave. i washed again today and barely have a wave.

can someone explain the process step by step? i need to go back and have this fixed, but i want to know what's going on. also what products should i use?

Digi perm not curly?

Sounds to me that they didn't leave the neutralizer on long enough. The other possibility was that the waving lotion step wasn't complete. You should have been told not to shampoo for 24 to 48 hrs. depending on the perm but even if you shampooed early it should still be quite curly or very wavy. Call them today and ask to stop by for them to take a look. A 4 hour perm should last more than two days. They should at the least offer to fix it. You should be able to have a different more qualified person do the redo at no charge. All states license salons and cosmetologist so if you aren't happy look up that state agency. Any salon that doesn't offer to fix this is not a good one.

Digi perm not curly?

i've never heard of a digi perm like that before.

the one i use (with awesome results so far) is like a one step perm. shampoo, wrap, solution for 20-30 minutes, rinse with rods in, remove rods and rinse again. style as usual.